This Payment Security Policy outlines the procedures and standards maintained by FLORAL PASSION SG PTE. LTD. regarding the processing of transactions on the messmatplant website. We operate in full alignment with the regulatory requirements of Singapore and the European Union to manage customer information with professionalism.

1. Payment Processing

   All financial transactions on our website are processed through Stripe, a leading payment infrastructure provider. Stripe manages the secure transmission of your payment data. Please note the following:
   Billing Descriptor: On your financial statements, transactions will appear under our corporate name: FLORAL PASSION SG PTE. LTD.
   Direct Payment: Customers are not required to hold or log into a Stripe account to complete a purchase. You may enter your payment details directly into our secure checkout interface.
   Transaction Monitoring: As part of standard operating procedures, payment processing includes routine risk assessments and the monitoring of transaction patterns to identify and address irregularities.

2. Accepted Payment Methods

   To facilitate a convenient checkout experience, we accept a wide range of payment options, including:
   Credit and Debit Cards: Visa, Mastercard, and American Express.
   Digital Wallets: Apple Pay and Google Pay.
   Other Electronic Wallets: Various recognised digital payment solutions.

3. Data Protection and Privacy

   In compliance with the Singapore Personal Data Protection Act (PDPA) and the European Union General Data Protection Regulation (GDPR), we are committed to safeguarding your personal information.
   Cookie Consent: Our website employs a consent-based cookie management system. Non-essential cookies are only activated once you have explicitly selected the “Accept” button on our cookie banner.
   Privacy Standards: Detailed information regarding how we handle, store, and protect your data can be found on our dedicated Privacy Policy page.

4. Order Fulfilment Timing

   Upon the successful authorisation of your payment, order processing will commence. The timeline for dispatch and delivery is managed in accordance with our established Shipping Policy. We ensure that the transition from payment confirmation to logistics handling is conducted efficiently.

5. Customer Enquiries

   Should you have any questions regarding a transaction or require assistance with the checkout process, please contact our support team. We aim to provide a formal response to all email enquiries within 24 to 48 working hours.
   Company Name: FLORAL PASSION SG PTE. LTD.
   Email: repotting@messmatplant.com
   Telephone: +65 65962500
   Registered Office: 25 International Business Park, German Centre, Singapore 609916