This Cookie Policy explains how FLORAL PASSION SG PTE. LTD. (referred to as “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, messmatplant. We are committed to transparency regarding data collection in compliance with the Singapore Personal Data Protection Act (PDPA) and the European Union General Data Protection Regulation (GDPR).

1. Understanding Cookies

   Cookies are small text files placed on your device to help a website function correctly or to provide a more streamlined user experience. At messmatplant, we use these tools to manage our website operations and to understand how visitors interact with our content.

2. User Choice and Consent

   We respect your right to privacy. Upon visiting our website, you will be presented with a Cookie Consent Banner.
   Essential Cookies: These are necessary for the basic operation of the website, such as managing your shopping basket or facilitating secure checkout. These do not require prior consent.
   Non-Essential Cookies: We only deploy non-essential cookies (such as those used for analytics or preference memory) if you explicitly click the “Accept” button on our banner. You have the freedom to choose whether to enable these features.

3. Third-Party Cookies

   To facilitate secure payment processing and site functionality, we utilise third-party services. Specifically, third-party cookies are managed by Stripe. Stripe uses these cookies to assist in the prevention of fraudulent transactions and to ensure the operational stability of the payment interface during your purchase. Stripe’s use of data is governed by their own privacy and cookie protocols.

4. Duration of Data Retention

   The retention period for cookies varies depending on their purpose:
   Session Cookies: These are temporary and expire as soon as you close your browser.
   Persistent Cookies: These remain on your device for a pre-defined period or until you manually delete them. In accordance with Singaporean and European standards, we ensure that persistent cookies used for our primary site functions have a reasonable lifespan, typically ranging from 30 days to a maximum of 12 months, depending on the specific utility of the cookie.

5. Managing Your Preferences

   Beyond our consent banner, you can manage or disable cookies through your web browser settings. Please note that restricting essential cookies may impact the functionality of the website and your ability to complete a purchase.

6. Corporate Information

   This Cookie Policy is issued by the data controller:
   FLORAL PASSION SG PTE. LTD.
   Registration Number: 201825547K
   Registered Address: 25 International Business Park, German Centre, Singapore 609916
   Email: repotting@messmatplant.com
   Telephone: +65 65962500
   We reserve the right to update this policy to reflect changes in our operational practices or for regulatory compliance.